Terms and Conditions Summer & Autumn Experiences

Bookings

By booking a trip with us you, the Customer, agree to our Terms and Conditions.

Our trips are not suitable to children under 10 years of age with the following exceptions:

  • Summer Hike and Autumn Walk with Huskies to which children 7 years and older are welcome in the company of parents who will walk the husky
  • Fishing Trip in Lake Kilpisjärvi to which children 7 years and older are welcome in the company of parents, provided the child knows how to swim
  • Autumn Evening Experience to which children 7 years and older are welcome in the company of parents.

Please inform us, at the time of booking, the participants’ names, ages and nationality as well as the name of your accommodations provider in Kilpisjärvi.

Cancellations

The Customer can cancel a confirmed tour without charge until 31 days before the operation date.

If cancellation takes place 30 – 8 days prior to operation date, Safaris – The Lapland Connection has the right to charge 30% of the booking’s value. If the cancellation takes place 7 days or less before operation, Safaris – The Lapland Connection charges the booking’s value in full. If the tour participants do not arrive on time at the agreed meeting place, they are considered no-shows and are charged in full.

Safaris – The Lapland Connection can cancel a pre-booked tour if weather conditions are such that said tour cannot be conducted safely or due to other unforeseen circumstances. In this case all advance payments will be fully refunded.

Safaris – The Lapland Connection holds the right to change the planned routing, duration and timing of the tour when deemed necessary for safety reasons or for customer comfort.

Safaris – The Lapland Connection has the right to cancel or terminate, without refunding advance payments, a tour in the event a tour participant, in our estimation, is in poor health or may cause danger to him / herself or to others.

Please note that special cancellation terms may be applied to group and high season bookings and to customized trips. These will be established and informed to the Customer at the time of the booking.

Degree of Difficulty on Safaris & Tours

The degree of difficulty is an indication of the physical endurance needed for participation. Exposure to the cool temperatures and rain can affect you in different ways, depending on how you are dressed, medical conditions you might have, and for how long you are outdoors. The hiking programs pose various challenges due to demanding terrain, the duration of the program and prevailing weather conditions.

Temperatures during the summer season typically vary between 0 C and + 15 C (32 F to 59 F. Warmer temperatures are not common in summer. In October and November even the daytime temperatures are normally below freezing. You should be prepared with layered clothing, a wind and water proof outer layer and sturdy water-resistant shoes or boots.

Guiding

Guiding takes place in English and / or Finnish. Guiding in French is included in the price for Catch a glimpse of local life and the Husky Hike. For other tours guiding in French is available upon request at a supplemental cost – please contact us for an offer.

Prices and Payment

Prices are quoted in Euro and they include Value Added Tax. The right is reserved to revise prices if necessary due to unforeseen circumstances, such as increase in taxes.

Payment can be made on site by cash (in Euros), by credit card (Visa, MasterCard) or in advance by bank transfer or PayPal.

Operation of the Programs

The operation of Visit Kilpisjärvi Guided Experiences is always subject to prevailing weather conditions.

Responsibility of Safaris – The Lapland Connection

We recommend personal travel insurance as we do not accept any liability for any injury or material damage.

While Safaris – The Lapland Connection exercises caution and appropriate safety measures in organizing guided experiences, the Customer is always participating at his / her own risk.

In the case of force majeure which results in the cancellation of a confirmed excursion, the responsibility of Safaris – The Lapland Connection is limited to refunding the cost of any advance payment for such cancelled excursion.

Any possible dispute which cannot be solved by negotiation will be settled in the District Court of Lapland (Lapin Käräjäoikeus in Finnish).

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